Terms of service

These terms are an agreement between you and Gillis Sales ("we", "us") for the use of GillisOne. If you use GillisOne for a hotel or company, you agree to them for that business and confirm you're allowed to. If you don't agree, don't use GillisOne.

1. The service

GillisOne finds organizations likely to need hotel rooms near your property, explains why, finds business contacts there when you ask, and helps you write to them. Features may change as we improve the service. Some features, such as contact unlocks, may be limited to certain accounts while we test them.

2. Accounts and teams

• GillisOne is for business use by people 18 or older.
• You sign in with a Google account or your email address and are responsible for what happens under it. Keep it secure and tell us if you think someone else is using it.
• Your organization's owner controls its hotels and team. People you invite can see your organization's lists, unlocked contacts and shared work. Remove anyone who should no longer have access.

3. Using contact information responsibly

Business contact details in GillisOne may only be used to offer lodging and related hotel services. When you use them, you must:

• follow the anti-spam, privacy and telemarketing laws that apply to you and the people you contact, including Canada's Anti-Spam Legislation (CASL), the US CAN-SPAM Act and the Telephone Consumer Protection Act (TCPA), and any do-not-call rules;
• identify yourself and your hotel truthfully, and honour every request to stop contacting someone;
• not sell, share or publish contacts outside your organization, or add them to other databases or services;
• not use them to decide anyone's eligibility for employment, credit, insurance or housing.

You're responsible for the messages you send. Emails drafted by the assistant are suggestions: read and edit them before sending.

4. What you may not do

• copy, scrape or bulk-download GillisOne's data except through its export features;
• resell or share access to GillisOne, or use it to build a competing product;
• try to get around access limits, see other organizations' data, or disrupt the service;
• upload information you don't have the right to use, or anything unlawful or harmful.

5. Your content

You own what you add to GillisOne, such as your customer lists, notes and edits. You give us permission to store and process it to provide the service to you, as described in our Privacy policy. You confirm you have the right to upload it, including any consent the law requires for contact details in your lists. If you send us feedback, we may use it without any obligation to you.

6. Our service and data

GillisOne, its software, rankings, research and the data we provide belong to us or our licensors. We give you a limited, non-transferable right to use them for your hotel's sales work while your account is active.

7. Accuracy and AI

Leads, reasons, research and drafts are produced with automated tools, including AI models, from public and licensed sources. They can be incomplete, out of date or wrong, and contact details can change. Check anything important before you rely on it. We don't guarantee that any lead will result in business.

8. Fees

Paid plans, credits and their prices are set out in your order or in GillisOne. Unless they say otherwise, fees are charged in advance, aren't refundable, and exclude taxes. We may change prices for future periods with at least 30 days' notice.

9. Other services

GillisOne relies on other providers, such as Google sign-in and Google Maps, AI model providers and contact data providers. Their availability isn't in our control, and their terms may limit how their data can be used. Those limits pass on to you.

10. Suspension and ending

You can stop using GillisOne at any time. We may suspend or close an account that breaks these terms, puts others at risk, or is unpaid, and we'll tell you why when we can. When an account closes, the right to use GillisOne and its data ends, and we delete your information as our Privacy policy describes.

11. Disclaimers

GillisOne is provided "as is" and "as available". To the extent the law allows, we make no other promises, including that it will be uninterrupted, error-free, or fit for a particular purpose.

12. Limitation of liability

To the extent the law allows, neither party is liable for indirect, special or consequential losses, or lost profits, revenue or data, and our total liability for any claim relating to GillisOne is limited to the fees you paid us in the 12 months before the claim (or CAD $100 if you paid nothing). These limits don't apply where the law doesn't allow them.

13. Indemnity

You'll cover our reasonable costs from claims by others caused by your misuse of GillisOne, including messages you send to contacts found in it, or content you upload.

14. Changes to these terms

We may update these terms. We'll post changes here and update the date at the top, and tell you by email before a significant change takes effect. Continuing to use GillisOne after that means you accept the new terms.

15. Law and disputes

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Disputes will be resolved in the courts of Ontario, Canada.

16. Contact

Questions about these terms: [privacy email].